Managed IT & service desk
Monitoring, patching and a help line your team actually rings. Proactive, not break-fix.
For Victorian dental practices
IT that protects your practice — before something breaks.
Security-led managed IT for dental clinics across Victoria. Built on the ACSC Essential Eight and the Privacy Act, so your patient records, your practice management software and your reputation stay protected.
Essential Eight aligned Privacy Act & NDB ready Dental PMS aware
What we do
One partner for IT and cyber security.
Most dental practices juggle a break-fix IT person, a separate backup, and crossed fingers on security. We fold it into one proactive service.
Cyber security (EDR/MDR)
Managed detection and response on every device, backed by Microsoft Defender. Threats caught while you sleep.
Backup & recovery (BCDR)
Your patient records and PMS database backed up and recoverable — tested, not assumed.
Microsoft 365 & identity
Email, files and logins locked down with MFA and Business Premium security baselines.
Compliance posture
Mapped to the Essential Eight and the Privacy Act so an audit or breach scare doesn't blindside you.
vCIO & IT strategy
A technology plan that fits a growing practice — budgets, roadmaps, vendor wrangling handled.
Why proactive
The break-fix trap costs practices more than it saves.
Paying someone only when things break means problems are found by your patients, not your IT. A flat monthly model aligns us with keeping you running — not with billing you when you're down.
Break-fix
- Reactive — you call when broken
- Surprise invoices
- No security baseline
- Backups "probably fine"
Managed (us)
- Proactive monitoring
- Predictable monthly fee
- Essential Eight baseline
- Tested recovery
Service tiers
Simple per-seat pricing. No surprises.
Pick a tier per practice. Indicative structure shown — final pricing is set per site after an audit.
Bronze
$ TBD / seat / month
- Monitoring & patching
- Managed antivirus
- M365 management
- Business-hours service desk
Silver
$ TBD / seat / month
- Everything in Bronze
- Managed EDR/MDR
- Backup & recovery
- MFA & identity hardening
- Quarterly review
Gold
$ TBD / seat / month
- Everything in Silver
- Essential Eight uplift
- Security awareness training
- vCIO & roadmap
- Priority response
Start with a free IT audit.
We'll map your current setup against the Essential Eight and show you exactly where the gaps are — no obligation, no jargon.
Book the audit →